Real-Life Communication
In your job as a CNC programmer, you are working on a project for
a client. The engineer has given you a blueprint to follow. Your responsibility
is to write the computer program based on the information supplied in the
blueprint. In essence, you have to create a 3D computerized drawing based
on a two-dimensional image.
As you develop the 3D image, you become
aware of a problem in the blueprints. If you create the part according to
the blueprints, the part will be unworkable. It would be the equivalent of
putting a Ken doll's head on a Barbie doll's body. Definitely not a good idea!
You
realize that you will have to communicate the situation to the engineer. You
will have to explain so he understands what the problem is, and you will have
to ask him to provide new data.
Your past experience with this engineer
has taught you that he can be impatient. You will need to present your information
carefully and courteously.
You will also have to notify your shop foreman
of the problem, since this could create a delay that will affect the production
schedule.
How will you go about communicating the situation? Write
a basic outline of what you want to say.