Need Help?

Contact Us

Please choose a contact option below:

  • U.S. toll-free hotline: 1-800-468-6927
    From outside the U.S. and Canada, call 424-750-3900 and ask for customer support.
  • Send us your comment or question using Talk to Us.
  • with us to get answers quickly and easily.
To allow our hardworking employees the opportunity to celebrate with their friends and families this holiday season, XAP offices wil be closed starting Thursday, December 23rd at 8:00 p.m. ET and will reopen on Tuesday, January 4th at 8:00 a.m. ET.

Frequently Asked Questions

Refer to our FAQs to find answers to the most commonly asked about help topics.

Latest OKCollegestart Updates

With the redesigned My Goals and Action Plans Activity, taking students through the process of creating a goal is now much easier - and that's not all that's in this release! Learn more!


Browser Requirements

OKcollegestart is web-based and only requires an Internet connection and browser to use. We recommend using the compatible browsers and configurations listed below in order to get the best use out of the system.

Compatible Browsers

Effective June 10, 2020

Windows
Mac

Note: other operating system/browser combinations will likely work, but are not actively tested or officially supported.

Browser Configurations

The following must also be installed or configured in order to use critical applications on this website:

  • Pop-up blockers disabled or configured to allow pop-up windows from this website
  • JavaScript and Cookies enabled (see our privacy policy)

OKcollegestart is accessible on a variety of phones, tablets and other devices. However, OKcollegestart does not offer a mobile app at this time.