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Contact Us

Please choose a contact option below:

  • U.S. toll-free hotline: 1-800-468-6927
    From outside the U.S. and Canada, call 424-750-3900 and ask for customer support.
  • Send us your comment or question using Talk to Us.
  • with us to get answers quickly and easily.

Frequently Asked Questions

Refer to our FAQs to find answers to the most commonly asked about help topics.

Latest OKCollegestart Updates

Recent updates include an enhancement to the Group Builder. Learn more!

Release Notes Archives


Browser Requirements

OKcollegestart is web-based and only requires an Internet connection and browser to use. We recommend using the compatible browsers and configurations listed below in order to get the best use out of the system.

Compatible Browsers

Effective June 10, 2020

Windows
Mac

Note: other operating system/browser combinations will likely work, but are not actively tested or officially supported.

Browser Configurations

The following must also be installed or configured in order to use critical applications on this website:

  • Pop-up blockers disabled or configured to allow pop-up windows from this website
  • JavaScript and Cookies enabled (see our privacy policy)

OKcollegestart is accessible on a variety of phones, tablets and other devices. However, OKcollegestart does not offer a mobile app at this time.

Contact

  • Email Support

  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900

Support


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OCAP believes that financial literacy and understanding the financial aid process are critical aspects of college planning and student success. OCAP staff who work with students, parents, educators and community partners in the areas of personal finance education, state and federal financial aid, and student loan management do not provide financial, investment, legal, and/or tax advice. This website and all information provided is for general educational purposes only, and is not intended to be construed as financial, investment, legal, and/or tax advice.