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Non-Retail Sales Workers Supervisor

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High school (GED) +

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What They Do

First-Line Supervisors of Non-Retail Sales Workers Career Video

About This Career

Directly supervises and coordinates activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

This career is part of the Marketing cluster Professional Sales pathway.

A person in this career:

  • Monitors sales staff performance to ensure that goals are met.
  • Provides staff with assistance in performing difficult or complicated duties.
  • Directs and supervises employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
  • Listens to and resolves customer complaints regarding services, products, or personnel.
  • Keeps records pertaining to purchases, sales, and requisitions.
  • Hires, trains, and evaluates personnel.
  • Confers with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Plans and prepares work schedules, and assigns employees to specific duties.
  • Attends company meetings to exchange product information and coordinate work activities with other departments.
  • Formulates pricing policies on merchandise according to profitability requirements.

Working Conditions and Physical Demands

People who do this job report that:

  • You would sit most of the time. There's some walking and standing. You may have to lift and carry things like books, papers or tools weighing 10 lbs. or less.
  • Work in this occupation requires being inside most of the time
  • Work in this occupation involves sitting more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Regular working hours and limited travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Sales Supervisor
  • Sales Leader
  • Sales Team Leader
  • Sales Department Supervisor
  • Reservations Supervisor
  • Inside Sales Supervisor
  • Information Center Supervisor
  • Driver Sales Supervisor
  • Customer Service Department Supervisor
  • Customer Service Supervisor


  • Email Support

  • 1-800-GO-TO-XAP (1-800-468-6927)
    From outside the U.S., please call +1 (424) 750-3900


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